Very professional, caring and welcoming staff.
Very professional, caring and welcoming staff. Dr Urbina strives to provide the best service possible.
Dr. Urbina's kindness and drive to provide impeccable service is out of this world. Her passion to help others in any way she can is by far superior. She wholeheartedly takes the time to get to know you, and make you as comfortable as possible. Let me put it this way, If I ever moved out of state, or anywhere for that matter, I would fly to her office just to get my dental work done by her. I found my dentist for life, I hope you do as well.
We know that having a great smile is important. Shopping for a good dentist is quite a struggle. I consulted yelp.com to give me the best dentist in the peninsula. It does not take very long to figure out legitimate yelp reviews. You come in and you could feel the energy. Arlyn welcomes you with a big smile on her face. It is rare to have a perfect team who is really PASSIONATE about what they are doing. I had my teeth cleaned while watching Netflix movie of my choice. Aviv has good manual dexterity who could manipulate her tools accurately without an ouch. Dr. Sylvia Urbina has very strong communication skills. She explained to me preventative care, treatment, and all in an easy to understand manner. No wonder she is well loved by her team. All of them in the office have inner desire to help you improve your smile. I am so glad that I have found a dentist who is very personable and someone who can put me at ease.
I started seeing Dr. Urbina after a friend recommended her to me. I gotta say that I am really happy that I followed her recommendation. I have to drive from South Bay to her office but I am perfectly happy to do so every time. Dr. Urbina is very patient and caring with my dental needs. She is more conservative in her treatment plans, which works great for me as a patient. I also appreciate her enthusiasm in explaining basic dentistry concepts to me. It definitely makes dentist office visits less scary now that I learnt a few things. Dr. Urbina was very accommodating when I had to see her for a dental emergency on her day off. Additionally, her office is patient and helpful in insurance billing, dental questions, and scheduling. Overall, I would recommend Dr. Urbina as a general dentist.
All four of my family members see Dr. Urbina. Her manner and skilled work are adept with all age ranges, in fact she has been able to fill three of my 8 year old's teeth without anesthesia or emotional trauma! Most importantly, she stays abreast of current tech and methodologies while maintaining a conservative approach to invasive procedures. And she's fun to chat with, too.
Normally, it's a pain to visit a dentist and it tends to be a rather unpleasant experience. Dr. Urbina made coming to the dentist a great experience for me! She was so kind and professional. We had great conversations and I truly enjoyed being there for my clean up. Looking forward to seeing her again for my next appointment. (Yes, I really just said that about my dentist- she is great)
We just moved to town and needed a new family dentist. I read the reviews and took my children in for a cleaning. We had a wonderful experience. The office staff was friendly and helpful. Dr. Urbina let me watch as she cleaned my children's teeth. My kids watched Netflix and we were able to talk and share dental history and learn more about here practice. She did a great job. Took her time and really explained everything. We are looking forward to returning.
Dr. Urbina is so personable. She is available for any dental emergency and produces high quality work!
A true family practice. Arlyn, is incredibly warm and friendly from the moment she picks up the phone. She helped me make an appointment about 3 weeks in advance for a standard cleaning. I received several confirmations leading up to my appointment. On the day of my appointment, Dr. Urbina was running about 10 minutes late. On time by most standards, but regardless, Arlyn made every effort to alert me of the delay. At this point, I'm in awe of the wonderful experience, and I haven't arrived at the office. Once at the office, Arlyn again greeted me with a smile and kindness. She checked me in quickly, updated my insurance info, and as soon as she was done, the doctor was ready for me. Yup, you're reading right. I didn't have to wait for my cleaning. Not a single minute. I don't think this will happen every time I am there, but it speaks to the respect they have toward their patients. That's exactly how I felt once I spoke to Dr. Urbina. For once, in a very very long time, I didn't feel like a $$ sign, a patient, or a customer, I was treated like a human. She doesn't talk down to you. Dr. Urbina is amiable, respectful, and genuine. She's also incredibly smart, and up-to-date on research. If you're looking for a new dentist or just curious if the grass is greener somewhere else. Trust me, it's greener with Dr. Urbina.
She is super nice.
I had been going to her for 3 years before moving out of the area, and she was the most dependable and passionate dentist I'd ever known. If a temporary fell out, she'd replace it as soon as she could, squeezing her clients in and treating us like family. Dr. Urbina is like family to me. Unlike every other dentist, she will sell you what you need, but nothing more, nothing less. She's a perfectionist with her work. I love and miss Dr. Urbina!!
The dental hygienist was amazing!! I have very sensitive teeth, and she is the first person in my life who has been able to give me a sonic cleaning with no pain!! I would go back solely based on that, but the Dr. as well asked first and foremost what my priorities are in dental care and where I would like her to focus. Again, that's never happened, so I definitely have a new favorite dentist!
I have been seeing Dr Urbina for nearly 5 years now. She has a great manor and can help relax even the most anxious of patients (me!). My kids get excited to go see her, too, and our entire family goes to this practice. Overall, I highly recommend Dr Urbina!
I've never had a dentist that I like or trust as much as I do Dr. Urbina. She is thorough and very knowledgeable. Her manner is engaging and calming to the most anxious of patients and never does any more procedures than are absolutely necessary for optimum dental health. I have recommended her highly and will continue to do so! She is awesome!
Dr. Urbina is a great dentist. My wife has been going to her for years, and I started recently. She's very personable, and does great work. I always feel so comfortable in her office, and with all of her staff. They go above and beyond to be accommodating and to make their patients comfortable. I would highly recommend Dr. Urbina and her team.
All three children, ages 12, 11, and 10, are comfortable with Dr. Urbina and her staff and started seeing her when they were very young. She is thorough and explains everything to me. Love her and highly recommend her!
Dr. Urbina has cared for our children's teeth for more then a decade. She is excellent at making children and teens feel at ease and has taken great care of their teeth. They both have beautiful smiles! I appreciate the way Dr. Urbina stays up-to-date on current research and gives parents the information they need to make educated choices. I recommend her most highly.
Excellent service!
I have horrible anxiety when it comes to seeing a dentist, however Dr.Urbina made me feel comfortable and at ease. She was gentle and explained everything she was doing every step of the way. Service was great and her assistant was wonderful and made sure I was comfortable the entire time. She put on Netflix, gave me a blanket, and I even got a massage from their heated massage chairs! Overall a great visit! I highly recommend Dr.Urbina to anyone!
Dr. Urbina IS THE BEST!!! Was recommended by a neighbor almost 2 decades ago and my kids and I have been loyal patients ever since.Dr. Urbina is a professional - thorough, gentle, meticulous, compassionate, lovely human being.Plenty of parking.Waiting room is comfortable for both adults (has a massage chair & updated magazines) and kids (toy corner & kid-friendly DVDs), she thoughtfully designed it so it's comfortable for all her patients.Also love Laurie & Aviv!
Dr Urbina has been working on my teeth and family's teeth for years. She is extremely professional and excellent at what she does. Her office has all the latest technology and the best staff. Couldn't say more about what a great job her and her team do.
We've been seeing Dr. Urbina for a couple years. I have a huge fear of Dentists. She calmed & went over my fears. I trusted her to do the root canal that need to be done. She did amazing. She respected my fears & worked with them. My husband & 5 kids see her. Our 5 year old is skeptical of people & she took to Dr. Urbina very nicely. Our 5 year old loves coming to the dentist.
Love seeing Dr. Urbina. Entire family been going there for 15 years. Thorugh and ethical. Recommend her without reservation.
Dr. Urbina always takes good care of my children and makes time to explain to them everything she's doing. We love her office.
I am a long time patient of Dr. Urbina. She does a very thorough job, and squeezes me in for "emergencies." She give reasonably priced options and will work with your budget. I recommend her to anyone!
Tremendous Experience with Dr. Urbina!
I have been going to Dr Urbina for 12 years and I love her. My 3 daughters 16, 13 and 11 adore her as well. She's kind, sweet, funny and easy to talk to. We highly recommend her!
We trust Dr. Urbina totally. Entire family have been going there for over 15 years. Dr Urbina is extremely skilled at dentistry and there is nothing that beats experience. She is also very ethical and will find the best solution for your dental needs. I recommend her highly without any reservation.
Dr. Urbina is wonderful! I have been coming to her for about 8 years and each time I walk into her office, I feel welcomed and relaxed with her beautiful, warm space and professional staff. Dr. Urbina is very knowledgeable, intelligent, and detail-oriented. She takes her time in ensuring all details and pros/cons of services are explained so her patients are able to make well-informed decisions in their care. Not only is Dr. Urbina a skilled dentist, but she is also incredibly warm, compassionate, and kind, who genuinely cares about her patients. I always feel confident my teeth are health are taken well care of here and highly recommend her.
My husband, three daughters, and I have been seeing Dr. Urbina for over four years. She is great with children. They can choose a movie to watch during their exam. She is always learning the latest technology with regards to dental care and takes the time to explain treatment plans to you so you always know what's going on. Our little ones didn't speak English until pre-school, so having a bi-lingual, Spanish-speaking dentist was a great plus.
Dr. Urbina has been caring for my son's teeth for many years and I think she's outstanding. She's extremely detailed and thoughtful about her work, always spends whatever time is needed to explain or talk through procedures and options with me, and is incredibly caring. When My son was small, she would sing "Baby Beluga" to him to keep him calm! Recently, she thought he might need a crown, but suggested we take a more conservative approach to save the tooth. It was with assurance that if we discover in the short term that this was the wrong decision, she'd adjust the cost of the crown appropriately. I feel as though she helps us make decisions she'd make for her own kids. Can't ask for more than that!
Dr. Urbina is the BEST!She has been our family dentist for years, highly recommended by another medical professional. It's a given that she's an amazing medical professional, knowledgeable, thoughtful, caring, detail oriented, has gentle hands, etc.The moment you walk through the door and see Laurie, you feel welcome. The waiting area is designed to be inviting and comfortable, with the rest of the office bathed in light. She spoils you - my kids love that there are current DVDs they can watch while they are being treated, and I love, love, love, that she has a bunch of magazines for me to read. We always leave her office with a smile. She is more than our family dentist, she is a gem to the community.
My family has been coming to Dr. Urbina since in 2004~She saved my son's front tooth~ The tooth was accidentally severed by an air hockey puck.My own Dentist wanted to file the tooth and cap it. Dr. Urbina took us the next morning after the accident @ 7:00 a.m., my son still has his tooth. We're watching it, since the root was exposed.Dr. Urbina took the extra step in care to save my son's tooth, my entire family switched Dentist.
I've been meaning to write a review on Dr. Urbina for awhile but never got around to it until now! First of all, she's been my dentist ever since she tok over my childhood dentist's(Dr. Roger Tennyson) practice several years ago. From the start, I developed a very good rapport with her and I can tell she establishes this kind of pleasant, friendly relationship with all of her patients. She genuinely cares not just about your teeth, but the patient as a whole. Her facilities are completely modern. Flat screens mounted on the wall to watch your favorite DVDs while you get your teeth cleaned or a cavity filled. I think she remodeled a few years ago and it looks great! I never watch anything though, because our conversations are enough to keep me entertained!Her staff is very friendly, and Laurie the receptionist always greets you with a smile.I lived in Fremont when I first started seeing her and now live in San Jose. If there's any indication how good of a dentist she is, its the fact that I am willing to travel 25+ miles just to keep her as my dentist! I never dread seeing her, I look forward to it. 5 ++ stars for Sylvia!
A wonderful dental experience!Dr. Urbina is a very caring, thorough dental practitioner. She took the time to explain to me the details of what she is going to do and why and all the findings of my first visit. With the use of a hand held mirror, she pointed out all issues so I could see first hand what it is that she is seeing. We discussed any behavioral changes I could make to better the state of my teeth, as well as any procedures I might benefit from. However, she was not pushy about anything and explained the pros and cons of everything, letting me make an informed decision. She has the high tech equipment necessary to take good care of my teeth and gums, as well as the personality to keep me coming back knowing I'll have a pleasant visit. She truly cares about my teeth and gums and took the time to thoroughly examine and clean my teeth herself. I never felt like she was rushing through anything.I highly recommend Dr. Urbina and her staff - I don't have one negative thing to say about my visit.
Dr Urbina is wonderful. She has the latest equipment, her staff is caring and, most importantly, she exudes competence and caring.
Say Hello!
Text us - 650.573.5700
Email us - [email protected]
2555 Flores St #400
San Mateo, CA 94403
OFFICE HOURS
Monday - Thursday 8AM - 5PM
